|7-9 working days||€ 9,00||Europe EU and Switzerland|
|7-9 working days||€ 19,90||East Europe, Norway, Cyprus, Baltics and Malta|
|9-10 working days||€ 19,90||Usa|
|9-10 working days||€ 25,00||Canada and Rest of the world|
We suggest you to indicate your job as delivery address rather than your home address. The couriers usually deliver between 09:00 and 17:00, and may require a signature for receipt. If they do not find you, however, they will attempt to contact you by telephone to notify you of delivery in the following day.
Solaris does not ship to BFPO and PO boxes. Delivery to these addresses is only possible for goods shipped in Germany.
Only for not European destinations:
Due to custom guidelines and regulations, we are not able to set a time frame for despatching orders. Please note: You are responsible for your home country import duty rates.
To conclude the purchase of one or more products on solarissport.com, you must fill out the order form electronically and send it to SOLARIS SPORTS, via computer, according to the instructions. The order form contains a summary of the General Conditions of Sale, information on the characteristics of each product ordered and its price (including all applicable taxes), the way of payment that you used to purchase each product and the delivery of purchased products, shipping costs and the explanation of the necessary conditions for exercising your right of cancellation and how and when to return products purchased. The contract is concluded when SOLARIS SPORT receives, via computer, your order form, after verification of the correctness of data relating to your order.
Prior to purchasing the products, by transmitting the order form, you will be asked to carefully read the Terms and Conditions, and confirm their acceptance by selecting the corresponding field. The order form will be filed in our database for the period of time required to process your order and as provided by law. Before submitting the order form, you will be asked to identify and correct any errors in data entry.
Once the contract will be concluded, SOLARIS SPORT will process your purchase order. SOLARIS SPORT can not process your purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in case of unavailability of products. In these cases we will inform you by e-mail that the contract is not concluded and that SOLARIS SPORT has not carried out your purchase order specifying the reasons.
If the products featured on solarissport.com, are no longer available for sale at the time of your last access to the site or sending the order form, it is up to SOLARIS SPORT to communicate, promptly and in any event within thirty (30) days from the day following that on which you have sent your order to SOLARIS SPORT, the unavailability of products ordered. In case of forwarding the order form and pay the price, SOLARIS SPORT will refund you the sum paid.With the transmission of the order form, you unconditionally accept and undertake to observe in dealing with SOLARIS SPORT, these Conditions of Sale. If you do not agree with any of the terms in the General Conditions of Sale, please do not submit your order form to purchase products on solarissport.com.
On solarissport.com are offered for sale only genuine and quality products. These products are purchased directly from SOLARIS SPORT from manufacturers and dealers, carefully selected by stringent quality controls. SOLARIS SPORTS does not sell used, irregular or inferior to the corresponding standards offered on the market. The essential characteristics of products are shown on solarissport.com within each product. The images and colors of products offered for sale on solarissport.com may not exactly correspond to the real effect of the Internet browser and monitor. Product prices are subject to change. Check the final price of sale before sending the order form. SOLARIS SPORT, in case of the exercise your right of cancellation, has the right not to accept returned products that have been altered from their original status or have been damaged.
I prezzi dei prodotti potrebbero essere soggetti ad aggiornamenti. Accertarti del prezzo finale di vendita prima di inoltrare il relativo modulo d'ordine. SOLARIS SPORT, in caso di esercizio del tuo diritto di recesso, ha la facoltà di non accettare la restituzione dei prodotti che siano stati alterati nelle loro caratteristiche essenziali e qualitative o che siano stati danneggiati.
To pay the price of the products and their shipping costs must be one of the procedures specified in the order form. If paying by credit card, financial information (for example, the number of credit / debit card or the expiration date) will be collected by encrypted protocol SSL (Secure Socket Layer) to Cartasi, a provider of related remote electronic payment services, without third parties in any way have access. The credit card information will never be displayed SOLARIS SPORT. Only information relating to the payment will be used by SOLARIS SPORTS only to complete the procedures relating to your purchase or issuing relevant refunds in case of any returns, as a result of exercising your right of cancellation, or if it is necessary to prevent or report to the police commission of fraud solarissport.com. The price for the purchase of products and shipping, as indicated in the order form, will be charged to your credit card/debit card at the shipment of products purchased.
To Knoe all the shipping methods and delivery of products, co to CONTACT U.S. AND HELP sign in to the "first order" and under "Turn to the Expedition."You can also go to the "Shipping". Please pay attention to what is reported in this section because the directions are an integral and substantial part of these Conditions of Sale and, therefore, consider yourself fully known and accepted at the time of transmission of the order form.
You can ask any question SOLARIS SPORTS through our services: contact customer service here. For any clarification or any complaint you can also contact SOLARIS SPORT by phone +39 0733 775802 or by email firstname.lastname@example.org. Our customer service is available Monday to Friday from 9.00 to 13.00 and from 14.30 to 19.00, Italian Holydays are excluded. For more information, go to CONTACTS and HELP in the SERVICES section.
You have the right to terminate its contract with SOLARIS SPORT, without penalty and without giving any reason, within thirty (30) days from the date of receipt of goods purchased on solarissport.com. The return is free. To terminate the contract fill out the return form online and RETURNS are here, in the SERVICES column footer of our site. You will find the directions for making the return online or in the form we sent with the items you ordered.
Fill out the online form, selecting the items you wish to make and send the request. solarissport.com will immediately forward a mail in which we will indicate the number of return. Then you will be notified on the day the courier TNT will collect the goods you wish to return.
If you decide not to take advantage of the free service , or if 30 days have elapsed from the date of purchase, send the goods at your charge at the following address:
Before you send, make sure the products are in the same condition as you received them, including boxes for shoes, packs, labels, envelopes and any original instruction booklets. We will not accept returns that do not meet all the conditions required, in this case the items will eventually be returned to your address and your expenses.
If the return right is exercised in the manner and time limits specified in this paragraph, SOLARIS SPORTS shall refund any amounts paid for the purchase of goods, excluding shipping charges for delivery of products purchased. SOLARIS SPORT will return, in addition to the money collected for the purchase of products, including shipping costs for delivery of products purchased, only if the return of products takes place for reasons attributable to SOLARIS SPORT, as in the case where products do not possess the essential characteristics promises to be defective in manufacture or there were errors in the delivery.
The money will be refund in the shortest possible time and in any event within thirty (30) days from the date on which SOLARIS SPORTS has become aware of your Right of cancellation, we will activate the refund procedure, once checked for proper execution of the terms and conditions stated above. If you do not comply with the procedures and time limits for exercising your right of cancellation, as specified in this paragraph, will not be entitled to refund of sums already paid to SOLARIS SPORT, but you shall be entitled, at your expense, in the products state in which they were returned to SOLARIS SPORT. Otherwise, SOLARIS SPORT will keep the products in addition to sums already paid for their purchase.
After returning products, SOLARIS SPORTS provides the necessary investigations related to compliance with the same conditions and terms stated in the previous paragraph. In the event that the verification will be successfully concluded, SOLARIS SPORTS shall send you by email, confirmation of acceptance of returned products. Whatever the payment you used, the refund is activated by SOLARIS SPORT within thirty (30) days from the date on which SOLARIS SPORT became aware of your Right of cancallation upon verification of the proper implementation of your right to cancallation and acceptance of returned products. Refund will be made using the same payment system used for the order. For the cash at delivery, in the return form online, we will ask you to specify the preferred method of reimbursement: Paypal, credit card or bank transfer.
The General Conditions of Sale are governed by Italian Laws and in particular by Legislative Decree No 6 Sept. 2005. 206 on distance contracts and by Legislative Decree No 9 April 2003. 70 on certain aspects of electronic commerce. In case of disputes between SOLARIS SPORT and each end user, arising from the General Conditions of Sale, the jurisdiction is the Forum of Macerata.
The General Conditions of Sale may be modified in any moment in consideration of possible regulatory changes. The new Terms of Sale shall be effective from the date of publication on www.solarissport.com.